Return Policy

Refund Policy

At Shark Solutions Limited, we are committed to delivering high-quality digital content, including eBooks and audiobooks. Due to the nature of digital products, all sales are considered final. Please review our policy below:

Exchanges

We do not offer exchanges for digital products. If you encounter an issue with your purchase, please contact us, and we will work to resolve it promptly.

Requesting Refunds

To request a refund, please email us at support@sharksolutions.info with the following details:

1. Order number

2. Proof of purchase

3. A description of the issue (e.g., delivery failure, corrupted file)

Our team will review your request and respond within 3 business days.

Eligibility For Refunds

• Refunds are only issued under the following circumstances:

  • The digital product was not delivered or is inaccessible due to technical errors.

  • The wrong item was delivered (e.g., incorrect eBook or audiobook file).

  • The file is corrupted or unusable, and the issue cannot be resolved.

• Non-Refundable Items:

  • Purchases made in error (e.g., incorrect selection of title).

  • Digital products already downloaded or accessed.

Requesting Refunds

If you have any questions or concerns about your purchase, please contact us at support@sharksolutions.info. We're here to assist you!

Contact Us for Your Queries

Reach out for assistance regarding our return and refund policy.